Frequently Asked Questions

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FAQs

How reliable is Cropsy's information?

Cropsy provides consistent, repeatable vine‑by‑vine counts and indicators captured the same way every time. Evidence images are are sent to you via our platform and pass through our quality checks to ensure we deliver trustworthy data.

How tough is the scanner, and what happens if it's not working?

Cropsy scanners are built tough. Our die-cast aluminium enclosures withstand the knocks and bumps of normal driving, and are rain resistant to ensure the weather won't stop your scanning plans. A lightweight shield acts as a sacrificial extra layer of protection for the camera lenses. We know you don't have time to wait for a support team in the field, so our service app helps you ensure your scanner is operational and diagnose quick fixes in minutes. But if you do need expert Crposy support, we're always a phone call away!

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